Contact
Last updated: 27 August 2026
TODO antes de publicar: reemplazá [LEGAL NAME], [ADDRESS] y el email por tus
datos reales. Este texto es una base sólida y estándar para un infoproducto digital, no asesoramiento legal —
si vas a escalar fuerte en US/UK conviene que lo revise un abogado.
There is one inbox and a person reads it. No ticket system, no bot.
Email: support@metalworkingpack.shop
Typical reply time: within 1 business day, Monday to Friday.
What to write about
- You did not get your download. Send the email address you used at checkout. Check your spam folder first — that is where it usually is.
- A file will not open or a sheet looks wrong. Tell us which plan and we will send a fresh copy.
- You want a refund. Put refund in the subject line. See the Refund Policy.
- You want to know if a specific build is in the pack before you buy. Ask — we will tell you straight, including when the answer is no.
- You built something from the plans. Send a photo. We like seeing them and we may ask to feature it.
Business details
[LEGAL NAME]
[ADDRESS]
Digital products only — no physical goods are shipped.